User Permissions Needed: Administrator
SUSPEND A USER
To suspend a user, follow these steps:
- In the web application, click on the icon in the upper left corner to display the menu
- Click “Users” from the menu items
- Locate the user you want to suspend either by searching, filtering, or scrolling through the list of users
- Click the pause button icon on the user’s row
- Confirm the suspension of the user
- You’ll be presented with a message confirming that the user was successfully suspended
REACTIVATE A USER
To reactivate a suspended user, follow these steps:
- In the web application, click on the icon in the upper left corner to display the menu
- Click “Users” from the menu items
- Locate the user you want to reactivate either by searching, filtering, or scrolling through the list of users. Suspended users will show as ‘not approved’
- Click the check button icon on the user’s row
- Confirm the reactivation of the user
- You’ll be presented with a message confirming that the user was successfully reactivated